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Community
English (US)
English (US)
日本語
한국어
ไทย
繁體中文
CookieRun: Witch's Castle HELP & SUPPORT
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Choose a topic
Cookie Run: Witch’s Castle Facebook
I can't install the game.
Why can't I update the game?
My game crashes. (iOS)
My game crashes. (Android)
The game keeps stuttering during play.
I can't connect to the game. What do I do?
See all 7 articles
How can I save my game progress in Cookie Run: Witch’s Castle
Can I delete my game account?
Where can I check my purchase records?
I didn't get an item I purchased!
I can't buy anything. (Purchase Error)
Rules on in-app purchases and cancellations
I accidentally used an item, can I get it back?
I closed the game while making a purchase. Was my purchase cancelled?
See all 7 articles
My child made an in-app purchase. Can I get a refund?
Who processes in-app purchases?
For parents: how to contact Devsisters
When is the next update?