I didn't get an item I purchased!
Most of the time, purchased items are delivered immediately.
Occasionally, they may take a while to arrive. When this delay occurs,
it means the purchase is still being processed.
Don't worry, the items should arrive soon!
Try exiting the game completely and logging in again – this may speed the process along.
All purchases are processed by Apple and Google. If you still haven’t received your
items 24 hours after the purchase, please refer to the support pages provided below:
Apple Support
Google Play Support