My child made an in-app purchase. Can I get a refund?
You may get a refund for in-app purchases if you haven't used the purchased items yet.However, there are some exceptions.
We cannot access your in-app purchase records and billing information.
Therefore, you must contact Apple for iOS or Google for Android support for refunds.
Please apply for a refund in accordance with your device's store.
[iOS]
1. Visit the Apple Support page.
2. Select Music, Apps & Services.
3. Select App Store.
4. Select Subscriptions & Purchases > Request a refund.
[Android]
1. Visit Google Play Help.
2. Select Refunds & returns.
3. Follow the on-screen instructions.